Why verification matters
Export fraud usually looks like an eager buyer, a large first order, and pressure to ship on open credit or to change the bank account at the last minute. A few checks up front protect your cash and your goods.
The checklist
1. Trade history
Does the company actually import your product? Customs shipment records show whether they have a real buying pattern or no import history at all. A first-time importer is not disqualifying, but it raises the bar on the other checks.
2. Company registration
Confirm the legal entity exists in its country's business register, that the address is real (not a virtual office alone), and that the person emailing you is connected to it — check the domain, LinkedIn, and the company website.
3. References and footprint
Ask for two trade references and actually contact them. Look for a working website, consistent contact details, and a plausible online presence for the size of order being discussed.
4. Payment terms
For a new buyer, use secure terms: advance payment, an irrevocable letter of credit, or documents against payment. Be wary of requests for open account on a first order, or any last-minute change of banking details — verify those by phone on a number you already had.
5. Red flags to walk away from
- Refusal to do a video call or share company documents
- Urgency that does not match the order size
- Free-email domains for a supposedly large company
- Shipping address different from the billing company, with no explanation
- Any pressure to bypass your bank's compliance checks
How EximHub helps
EximHub buyers come from customs shipment activity, so their trade history is the starting point, not a claim. Contacts are matched to the importing company and verified. On paid plans the team also arranges assured introductions, which removes the cold-approach risk entirely. Check a buyer's category and market free.